Returns
Let's keep this simple... with every purchase from ModelTrainMarket.com you get a 60 Day, No Hassle Return period. That's it plain and simple. Doesn't have to be complicated, we just want you to be happy with your purchase!
Returned items must be in original condition and must include all original packaging and paperwork
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. In most cases, refunds will be initiated via the original method of payment but there may also be an option for a store credit.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
Returns should be mailed to:
Model Train Market
7048 Midway Terrace - Suite 404
Ocala, FL 34472
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
